Frequently asked questions…..

* Why is there no charge for your service?

By handling both your claim and repair work we can afford not to charge you anything for our service.  The reason for this is because we are paid directly by your Insurance Company for the work we carry out. 

If you only want us to handle your claim we can do this for a small handling fee.

Why should I use Aspray - my insurance company have offered to repair my property?

Aspray are independent to any insurance company and act on behalf of the policy holder ie YOU.  We understand the full scope of repair work needed after damage has occurred and ensure we get the correct settlement amount which allows you to repair your property correctly.

Why use Aspray rather than do it myself?

We have handled 1000s of property insurance claims and understand the process.  We know how insurance companies work and have been working with them for over 6 years.  Quite simply, Aspray will ease your stress at this difficult time by meeting with you, discussing the damage and ensuring we fully understand your needs. You can relax and continue to get on with your life or run your business while we take care of the rest.

First Call Property Services Ltd is an appointed representative of Aspray Limited which is authorised and regulated by the Financial Services Authority and is entered on the FSA Register (http://www.fsa.gov.uk/register/) under reference 466101 and is subject to the Central Bank of Ireland conduct of business rules for Claims Handling Only